We will be migrating our core service components to new production environments on Sun September 2 at 6:00 am UTC. The downtime is expected to be minimal.
14:00 Resolved: Issues with Freshworks have been resolved and all support services are back online.
12:00: Freshworks, who provides us with our customer-facing support chat and internal tools for handling support requests, is facing issues affecting their services at the moment. At the moment we are unable to handle support requests. We expect things to be back to normal in a few hours.